Driving Growth

Empowering Teams

Transforming Organizations

Not A Consultant. A Partner.

You. Don’t. Need. More. Advice.

You need someone who can spot the problem, build the plan, and make it happen.

I fix what’s broken, simplify what’s messy, and build systems that actually scale.

I’ve spent 15+ years in the trenches, from messy startups to fast-growing teams, fixing broken ops, cutting the noise.

Making sure people, processes, and performance actually work.

What I Can Do For You

  • From chaos to clarity—I identify root inefficiencies, implement streamlined workflows, and put the right metrics in place to create operational simplicity and transparency across teams.

  • Whether training frontline staff or mentoring leaders, I build internal capacity that lasts. My workshops and playbooks develop management skills and team culture that drive performance and retention.

  • I don’t just make plans—I make them happen. Leveraging proven frameworks like RICE scoring and GTM playbooks, I bring a bias for action that accelerates product delivery, customer success, and cross-functional alignment.

  • I connect the dots between product usage, customer behavior, and business outcomes. The result? Better decision-making, sharper prioritization, and scalable systems that support growth.

Who I Work With

Early-Stage Startups

You’ve got a product, maybe some traction, but everything feels duct-taped together.

Processes are chaotic, customer experience is reactive, and no one has time to think beyond tomorrow.

Bringing clarity, direction, and systems that don’t break as you grow.

I’ll help you build smart from the start, so your first 10 hires don’t spend their time cleaning up the mess from your first five.

Small Businesses

You’re wearing too many hats, your team’s doing their best, but things slip through the cracks.

There’s no clear way to track what’s working—or fix what isn’t.

Let’s build structure without killing agility: better workflows, cleaner tools, and a team that knows what’s next.

Scale-Ups

You’ve proven the model. Now the pressure’s on to grow without imploding.

As teams expand, silos form, and what used to work… doesn’t.

Let’s un-jam the gears—streamlining ops, aligning teams, and turning chaos into repeatable success.

If you're trying to scale fast without breaking your culture or customer experience, I’ve got you.

Experience & Success

Green "Groupon" logo on black background

Launched Australia & New Zealand. Reached $50M in annual revenue in 25 months. IPO

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Founding Customer Success Leader: Grew from 200 to 15,000+ customers in 4.5 years. Acquired

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Advisor / Consultant

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Founding Customer Success Leader

180% NRR on Enterprise Banks

Founding Customer Success Leader

“Analyst-in-Residence” for Investor Reporting and Fundraising

Taught & Managed Summer Executive Programs.

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Growth Advisor

GM for San Francisco. Raised $14M 4 months after launch.

Meet the Team

  • Edna Astra

    Chief Fetch Officer (CFO)

  • Nate Morris

    Nate Morris

    Growth / CS / Ops Builder

  • Blanche Devereaux, Chief Treat Officer (CTO)

    Blanche Devereaux

    Chief Treat Officer (CTO)