KEYSTROKES

Some thoughts I keep in our head, others I write down

From User to Client: The 5 Stages of the Customer Journey
Nate Morris Nate Morris

From User to Client: The 5 Stages of the Customer Journey

Want loyal customers who rave about your brand? Unlock the secrets of the customer journey, from initial spark of interest to passionate advocacy. This guide dives deep into each stage: awareness, consideration, conversion, retention, and advocacy. Learn how to engage potential leads, guide their decision-making, and nurture repeat business. Packed with actionable tips like email strategies, educational content, and loyalty programs, this guide empowers you to turn casual browsers into brand champions. Optimize your customer journey, maximize engagement, and watch your business flourish.

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Achieving Operational Excellence through the Power of OKRs
Nate Morris Nate Morris

Achieving Operational Excellence through the Power of OKRs

Unlock operational excellence with the power of OKRs! This framework drives strategic results through alignment, prioritization, accountability, and outcomes. Learn how OKRs differ from KPIs, choose your cadence, and scale & score your goals for optimal success. Achieve transformational objectives, boost employee engagement, and build a culture of continuous improvement. Implement OKRs today and watch your operations soar!

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Stop Being a Bad Manager with Just One Card Game
Nate Morris Nate Morris

Stop Being a Bad Manager with Just One Card Game

Struggling to motivate your team or chart your career path? Discover the secret to success: career drivers. These internal and external factors, like personal growth or work-life balance, are what truly propel us forward.

This article explores Bridge's unique Career Driver Cards, a game-changing tool that helps identify these core drivers. Play the online or in-person game to understand what motivates your team, align tasks with their interests, and boost satisfaction.

Enhanced Management: Create a nurturing environment by aligning tasks with employee ambitions.

Personal & Organizational Growth: Shape career development plans and close skill gaps with impactful learning.

Greater Employee Satisfaction: Employees who feel understood and catered to are more productive and engaged.

It's time to move beyond one-size-fits-all approaches. Uncover the motivations that drive your team and yourself. Request your FREE Bridge Career Driver Deck today!

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The Full-Stack for Customer Success
Nate Morris Nate Morris

The Full-Stack for Customer Success

Discover the comprehensive software stack you need to provide exceptional customer experience and service. From CRM to support platforms, and much more, this article breaks down each essential tool for managing customers effectively.

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